How can I cancel my Cingular contract

by Patrick Altoft on December 20, 2006

A quick post to any readers who want to jump ship from a Cingular contract. The cell phone company is changing the price of text messages from 10 cents to 15 cents on 21st January 2007.

This means you can cancel your contract without paying any fees.

Check this out from Cingulars terms and conditions:

IF WE INCREASE THE PRICE OF ANY OF THE SERVICES TO WHICH YOU SUBSCRIBE… YOU MAY TERMINATE THIS AGREEMENT WITHOUT PAYING AN EARLY TERMINATION FEE… PROVIDED YOUR NOTICE OF TERMINATION IS DELIVERED TO US WITHIN THIRTY (30) DAYS AFTER THE FIRST BILL REFLECTING THE CHANGE.

Our advice if you want to cancel is to contact Cingular and be very persistent. Don’t take no for an answer.

Good luck!

{ 4 comments… read them below or add one }

Lex December 27, 2006 at 8:14 pm

Be careful with your interpretation of this clause. Notice that it says “subscribe to”. This rate change applies only to the pay per use feature which is not considered a subscription. It charge hike does not affect the subscription packages which have a monthly charge. Attempting to cancel your service due to the change of a pay per use feature will incur an early termination fee.

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Howard January 3, 2007 at 9:14 pm

Where on the Cingular site can I find the document that contains this verbiage?

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pam February 14, 2007 at 4:15 pm

Search howardforums.com and they have a huge post (over 1000) about this. For some people it worked, some didn’t.

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Tammy Holloway September 13, 2008 at 11:12 pm

HELP!!!!!!!! Someone stole my phone while at work and I am getting the run around from everyone trying to get it replaced and my SAME number back. What can I do?

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