Every week experts from WDSGlobal will answer your questions about anything to do with mobile phones, mobile email, video and data plans. If you have a question to ask please either ask in the comments below or email us at datadoctor@mad4mobilephones.com
1) I have been trying to send an MMS from my mobile phone to friends, but I’ve been receiving an error message, just as the progress indicator on the screen suggested that my message had almost been sent. However, this only happens with some contacts on my phone – and not others. Do you know why this is happening, and what can I do to resolve the problem?
There are only a couple of simple reasons why this might be happening repeatedly, and it will only take a few moments to resolve.
The first thing to do is to take a look at each of the telephone numbers in question, and ensure that an 11 digit number is present under the contact’s name. Also, remove any out-of-place characters that should not be present before the telephone number (-, . , {}) and check that the 11 digits have not been accidentally separated with any spaces.
These characters may have entered the telephone number by either human error, or more commonly when synching the phone with your personal address book on your PC. Often, the format of a telephone number can be slightly altered by your PC (when synching) without you even being aware of it.
2) I have just started using a Blackberry, and I cannot work out how to wirelessly synch my Blackberry over the Internet with the calendar on my PC. What do I have to do to get things working?
If you bought your Blackberry device privately, you will not be able to connect wirelessly to your PC to synchronise your calendar, as you will need a Blackberry Enterprise server in order to connect to your account. Until RIM releases a similar service for the home user, your only option will be to continue using the cables that were supplied with your device to synch applications.
3) What are the differences between HSDPA and current connectivity methods like UMTS and EDGE?
HSDPA is the newest of the 3G (third generation) methods of connecting to the internet whilst out and about. Current speeds are around 2mb per second although in theory speeds of 14mb per second are possible.
As this is quite a new standard the service has already been rolled out across the UK networks, as well as the majority of Europe and Asia. This has not been widely advertised as there are only limited devices that currently support the standard. Networks have not been to keen to push the service, possibly due to the slow take-up of 3G and the fact that lots of customers still only use their devices for calls and texts.
Devices that currently support the service include: Palm’s Treo 750, Nokia’s N95, Motorola’s RAZR MAXX and RAZR XX, HTC Tytn and P3600 and NEC’s N902iX
4) I have N73 with lifeblog – Can you explain what this is and what I can do with it?
Lifeblog is a program for Nokia phones that is similar to other solutions such as Yahoo go.
It allows the synchronisation of Contacts, Calendar, Notes and Text messages with your desktop computer.
It also allows you to edit the contents of the phone from your computer; save the best pictures you have taken, have a text message conversation using a full size keyboard, copy your voice recordings and videos and place them on your computer.
Lifeblog can be downloaded from the nokia.com web site and once installed on a compatible Nokia phone and your computer, allows you to create and manage a journal of your recent events.
